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How to contact the Bay Area News Group

Main phone numbers and addresses

East Bay Times: 925-935-2525

2121 N. California Blvd.
Suite 290
Walnut Creek, CA 94596

The Mercury News: 408-920-5000 (voice)

75 E. Santa Clara Street
Suite 1100
San Jose, CA 95113

Newspaper and digital subscriptions customer service:

To report an East Bay Times delivery issue, make a payment, place a vacation hold, or make a change to your subscription, please contact our Subscriber Services department at 925-276-9254 or online via the My Account site.

Customer Service Hours:
Monday through Friday: 6:30a.m. – 5:00p.m.
Saturday: 7:00a.m. – 10:30a.m.
Sunday: 8:00a.m. – 10:30a.m.

Subscription Terms:
All Access & Print per week:
$31.38 for 7-day
$19.50 for 4-day (Thursday through Sunday)
$10.90 for Sunday
$4.50 for Digital

Print only per week:
$31.13 for 7-day
$19.25 for 4-day (Thursday through Sunday)
$10.65 for Sunday

Arbitration and Refund policy

East Bay Times:

The Mercury News:

Digital and print advertising:

Reaching the newsroom:

Contra Costa County newsroom — 925-943-8241
Alameda County newsroom — 510-208-6450
News tips, local news —
Sports —, 925-943-8247
Photo reprints —

      • Bay Area regional and local news:
      • Business and technology news:
        • Suggest a business or technology story here.
      • Sports news:
        • Suggest a sports story here.
      • Entertainment and lifestyle news:
        • Suggest an entertainment or lifestyle story here.
      • Editorials, opinion & letters to the editor:
        • Submissions must include your name, telephone number and address. Only the name is published.
          • Submit a letter to the Mercury News editorial page here.
          • Submit a letter to the East Bay Times editorial page here.
      • Corrections:
        • If you believe we made an error in The Mercury News let us know here.
        • If you believe we made an error in the East Bay Times let us know here.
        • If you believe we made an error in a Silicon Valley Community Newspapers publication let us know here.
      • Website and mobile app feedback:
        • If you have feedback on our e-edition digital replica newspaper website or mobile apps let us know here.
        • If you have feedback on this website or one of our mobile news apps let us know here.


News Executives/Department Heads


Executive Editor
Senior Editor
Managing Editor – Digital
Managing Editor – Features, Sports and Visuals
Executive Assistant

Bay Area Focus

Bay Area Focus editor
Assistant managing editor – Bay Area Focus
Science reporter
News researcher/archivist
Natural resources and environment reporter

Community Projects

Community Projects director – Wish Book/Share the Spirit


National news and wire editor
Engagement editor
Online producer
Online producer
Online producer
Online producer

Lifestyle & Entertainment

Features editor
Arts and Entertainment editor
Features reporter/Animal Life columnist
Celebrity reporter
Food reporter

Housing & The Economy

Business reporter
Tech culture reporter
Housing/Economy editor
Housing reporter
Housing reporter
Mr. Roadshow / Traffic reporter

Local News

Fremont, Union City, Newark and Tri-Valley reporter
Assistant managing editor – News
Reporter – East Bay Courts
South Bay editor
Reporter – Cupertino, Santa Clara and Sunnyvale
Walnut Creek, Concord and Contra Costa County reporter
Berkeley, Richmond and East Shore reporter
Alameda County editor
South Bay metro columnist
Contra Costa County editor
Cupertino, Sunnyvale and Santa Clara reporter
Reporter – South Bay/Peninsula

Opinion / Editorial

East Bay Times Editorial Page editor/columnist
Mercury News Editorial Page editor

Print Production

Associate Editor
Community publications
Community publications

Breaking News

Reporter – Breaking News
Breaking news reporter
Breaking news reporter – Alameda County/Oakland
Breaking news reporter – Contra Costa County
Breaking news editor
Breaking news reporter
Senior breaking news reporter
Criminal justice and public safety reporter
News director
Senior breaking news editor


High school sports editor
Executive sports editor
San Francisco 49ers reporter
Sports print production
Oakland Athletics reporter
Sports digital strategist
Pac-12 Hotline / College sports reporter


Photo assignment editor
Graphic artist
Deputy news and planning editor
Senior photo editor
Senior multimedia editor
Graphics director